Reconciliation steps must be completed in sequential order but are accessible as "View Only" at any time based on user privileges: Account Managers, Authorized Representatives, and Designees with the Request Payment privilege can view and access Reconciliation steps. Each step must be marked "Complete" with a green check mark in the Left Navigation menu of the application to proceed to the next step.
Reconciliation Step | Conditions and Results For Completing Reconciliation Steps | Can The Step Be Reopened After Completed? |
Initiate Reconciliation |
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No |
Finalize Covered Retirees |
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Yes – Select Reset Reconciliation on the Reconciliation: Finalize Covered Retirees page prior to completion of Reconciliation: Review and Submit |
Manage Final Costs |
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Yes – Select Allow Reporting in Reconciliation: Manage Final Costs Or Recompleting a previous Reconciliation step will change this step to "Incomplete." |
Review Final Costs |
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Yes – Select Open Review in Reconciliation: Review Final Costs Or Select Allow Reporting in Reconciliation: Manage Final Costs Or Recompleting a previous Reconciliation step will change this step to "Incomplete." |
Review Final Payment Request |
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Yes - Reject Subsidy Amount in Reconciliation: Review and Submit (Authorized Representative only) Or Recompleting a previous Reconciliation step will change this step to "Incomplete." |
Banking Information |
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Yes – Enter new Banking Information Or
Rejecting Banking Information in Reconciliation: Review and Submit (Authorized Representative only) Or Rejecting Subsidy Amount in Reconciliation: Review and Submit (Authorized Representative only) Or Recompleting a previous Reconciliation step will change this step to "Incomplete." |
Review and Submit |
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No |