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CMS' RDS Center will perform system maintenance on the RDS Secure Website on Friday, September 12, 2025, beginning at 9:00PM ET and concluding Saturday, September 13, 2025, at 10:00AM ET. The SWS will be available during this time with the following limitations until after system maintenance concludes: Retiree Files uploaded during this time will not appear on the SWS; Weekly Notification Files and Retiree Response Files will not be available for download; and Covered Retiree Lists requested during this time will not be available to view or download. Thank you for your patience.

Events Calendar

Listed below are:

  1. Events scheduled to inform Plan Sponsors about the RDS Program.
  2. Dates when the RDS Secure Website is planned to be unavailable due to maintenance.
  3. Dates when CMS’ RDS Center is closed.

If you have questions during the days specified, please utilize the RDS Program Website, including the RDS User Guide, Common Questions, and Resource Library.

Report an issue to CMS' RDS Center or ask a question by submitting a support request or emailing rds@cms.hhs.gov. A response to your inquiry shall be provided within 24 business hours from when it was received by CMS’ RDS Center; support is not guaranteed the same business day. When an inquiry is sent to the RDS Center during weekends or holidays, a response shall be provided within 24 business hours from the start of the next business day following receipt of the inquiry.

Refer to the Contact Us page for additional policies and helpful information on contacting CMS’ RDS Center.

2025 Events Calendar
Date Event
Wednesday, January 1 CMS' RDS Center Closed
Monday, May 26 CMS' RDS Center Closed
Thursday, June 19 CMS' RDS Center Closed
Friday, July 4 CMS' RDS Center Closed
Monday, September 1 CMS' RDS Center Closed
Tuesday, November 11 CMS' RDS Center Closed
Thursday, November 27 CMS' RDS Center Closed
Friday, November 28 CMS' RDS Center Closed
Thursday, December 25 CMS' RDS Center Closed

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