Specific user roles may access and complete retiree processing tasks.
Individuals must be authorized to view Protected Health Information (PHI) to display and download retiree data. If a Vendor is managing retirees on behalf of the Plan Sponsor, a Designee who is an employee of the Vendor may be assigned by the Authorized Representative or Account Manager to utilize these resources.
The following table defines which user roles do or do not have access to complete specific retiree processing tasks.
| Retiree Processing Tasks |
Authorized Representative |
Account Manager |
Designee with View/Send/Receive Retiree Data privilege |
Designee with Define Benefit Options privilege |
|---|---|---|---|---|
|
Select the Retiree Submission Method |
Access |
Access |
No Access |
Access |
|
Upload a Retiree File to the RDS Secure Website |
Access |
Access |
Access |
No Access |
|
View the List of Uploaded Retiree Files |
Access |
Access |
Access |
No Access |
|
Request a Covered Retiree List |
Access |
Access |
Access |
No Access |
|
Download the Covered Retiree List |
Access |
Access |
Access |
No Access |
|
Download Retiree Response Files on the RDS Secure Website |
Access |
Access |
Access |
No Access |
|
Download the Weekly Notification Files |
Access |
Access |
Access |
No Access |
|
View the Current Covered Retiree Counts |
Access |
Access |
Access |
No Access |
|
Access Medicare Part D Enrollment Rejection Notifications |
Access |
Access |
Access |
No Access |