Accessing Payment History

Payment History is an action that displays payment events that have occurred on an application. A Payment Requester (an Account Manager, Authorized Representative, or Designee with Request Payment privilege) selects Payment History from the RDS Secure Website left navigation menu to view payment events that have occurred on an application.

Once an RDS application is approved, the Account Manager, Authorized Representative, or Designee with Request Payment privilege can access the Payment History pages. Payment History pages are accessed from the RDS Secure Website left navigation menu.

There are thirteen Payment History events associated with an application:

• EFT Pre-note Sent to Bank - This event displays when a Plan Sponsor enters or re-enters Electronic Funds Transfer (EFT) banking information on its application, or when it reviews its banking information during Reconciliation. The banking information supplied by the Plan Sponsor on the application is sent to the bank as a pre-note verification to confirm that the banking information is valid. This process may take up to two weeks.
• EFT Pre-note Approved - This event displays after the pre-note verification is sent to the bank, and the bank approves the information provided by the Plan Sponsor.
• EFT Pre-note Rejected - This event displays when the pre-note verification is received from the bank advising that the banking information provided by the Plan Sponsor is not valid. The banking information supplied on the application must be corrected. If the application is not in Reconciliation, banking information corrections are made in the application. If the application is in Reconciliation, changes to banking information must be reviewed by the Authorized Representative in Reconciliation: Review & Submit. After the banking information corrections are complete, the Authorized Representative must review, re-sign, and re-submit the application for the EFT pre-note validation to be performed. Allow up to two weeks for the EFT pre-note validation process to complete.
• Payment Requested - This event displays when a Payment Requester submits a payment request on the RDS Secure Website and the payment request has been initially processed by CMS' RDS Center. Note: It may take several days after a payment request is made for this event to appear in the event list. If more than two weeks have elapsed without a payment request event, contact CMS' RDS Center.
• Payment Determined - This event displays the amount approved by CMS' RDS Center for payment.
• Payment Adjustment applied to another Application - This event displays when CMS' RDS Center uses the amount owed to the Plan Sponsor on the application requesting payment to reduce the negative balance on another application. This event displays the amount deducted from the total payment.
• Payment Adjustment applied from another Application - This event displays when CMS' RDS Center uses funds owed to the Plan Sponsor on another application to reduce the negative balance on the application requesting payment. This event displays the amount added to the total payment.
• Adjust Balance Increment - This event displays when CMS' RDS Center makes an incremental adjustment to the payable amount for an application. This is a rare event that normally does not appear for most applications.
• Adjust Balance Decrement - This event displays when CMS' RDS Center decreases the payable amount for an application. This is a rare event that normally does not appear for most applications. The event displays a negative amount.
• EFT Payment Sent to Bank - This event displays when the subsidy payment is sent to the Plan Sponsor's bank by Automated Clearing House (ACH) deposit.
• EFT Payment Failed at Bank - This event displays if the Plan Sponsor's bank rejects the EFT payment even though the bank may have previously approved the account information during the pre-note process. When this event occurs, an email is sent to the Account Manager and Authorized Representative. The banking information supplied on the application must then be corrected if during the Interim Payment Process. Otherwise, the information needs to be corrected during Reconciliation. After the banking information corrections are complete, the Authorized Representative must review, re-sign, and re-submit the application for the EFT pre-note validation to be performed. Allow up to two weeks for the EFT pre-note validation to process. If no errors are detected in the corrected banking information, the EFT payment is automatically resent without requiring any further action (this is a system regenerated request).
• System Regenerated Request – Once banking information is corrected, and approved by the Authorized Representative, the EFT payment is automatically resent without requiring any further action.
• Payment Request Cancelled - This event displays if a payment request is cancelled by CMS' RDS Center.

There are four Payment History actions that may display on the Payment Event History page: View Request, View Determination, View Adjustment, and View EFT. For more information about each action, refer to Payment History Actions.

Refer to View Payment Request for step-by-step instructions.

Refer to View Determination for step-by-step instructions.

Refer to View Adjustment for step-by-step instructions.

Refer to View EFT Information for step-by-step instructions.