Announcements

CMS’ RDS Center would like to remind the Plan Sponsor community that, pursuant to §423.888, there are multiple scenarios during the Payment Validation process that can delay or stop a payment request from being processed.

The Centers for Medicare & Medicaid Services (CMS) Retiree Drug Subsidy (RDS) Program has changed our policy regarding RDS Secure Website user account password resets. To give users more flexibility to manage user accounts and avoid inconvenience caused by locked user accounts, CMS’ RDS Center has increased the number of password resets allowed each day.

The CMS’ RDS Center would like to announce a new text (SMS) message feature has been added to improve the RDS Secure Website login process.

A new “My RDS Email” feature is now live in the RDS Secure Website. The My RDS Email page displays the history of email sent to you by CMS’ RDS Center.

The RDS Public Website will be updated on Thursday, October 12, 2023. As part of this update, there will be global updates to website URLs. If you use links, bookmarks, or favorites to access the RDS Public Website, please make sure to update them. Please note that any hyperlinks to RDS Public Website pages contained in RDS program emails sent prior to October 12, 2023, will no longer be valid and may redirect to the RDS Public Website homepage.

On September 1, 2023, CMS’ RDS Center implemented two new Reason Codes to communicate RDS eligibility information during retiree data transfers. These codes will support the conditions defined in 42 CFR § 423.4.

CMS’ RDS Center has published a new Technical Article, Reassigning the Authorized Representative (AR) and Account Manager (AM) Roles. This article contains critical information to keep in mind when changing your Plan Sponsor representatives.

One week from today, on Friday, September 1, 2023, CMS’ RDS Center will implement two new Reason Codes that will be used to communicate RDS eligibility information during retiree data transfers. These codes will support the conditions defined in 42 CFR § 423.4. 

Beginning today, August 3, 2023, CMS’ RDS Center will require users of the RDS Secure Website (SWS) to periodically verify their Registered User Information in order to provide consistent, accurate information and uninterrupted access to the system.

**UPDATED 8/30/2023** The Centers for Medicare and Medicaid Services (CMS) Enterprise File Transfer (EFT) system will undergo maintenance every weekend included between Saturday, July 28, 2023, through Tuesday, September 5, 2023.