Beginning on January 9th, 2022, CMS’ RDS Center will no longer support the Internet Explorer (IE) browser. Please refer to the RDS to Discontinue Support of Internet Explorer in Early 2022 Announcement for details.

RDS Spotlight

This page highlights timely information throughout the application plan year. Monitor this section for important tips and reminders from CMS' RDS Center.

The Secure Website Modernization page is a library of information that offers support and reference materials to RDS Secure Website users for the new design of the RDS Secure Website.

You are invited to the Centers for Medicare & Medicaid Services’ (CMS’) Retiree Drug Subsidy (RDS) Event: The New RDS Secure Website Launch Webinar on Friday, January 7, 2022 from 2:00 PM – 3:00 PM. This event is intended for all RDS participants with active Secure Website accounts. During the webinar, CMS’ RDS Center will discuss the major enhancements and modifications being introduced with the release of the new RDS Secure Website, currently scheduled to go live early in 2022. 

The Centers for Medicare & Medicaid Services' (CMS') Retiree Drug Subsidy (RDS) Center has an exciting announcement for the user community: In early 2022, we are launching a brand new RDS Secure Website redesign! 

The RDS Quick Start Guides page is a library of one-page process diagrams illustrating how to complete various tasks within the RDS Secure Website. The first two Quick Start Guide entries address activating and resetting Multi-Factor Authentication (MFA) for your RDS Secure Website user account.

Activating and maintaining Multi-Factor Authentication (MFA) for your RDS Secure Website user account is critical to ensuring your Plan Sponsor meets its Application and Reconciliation Deadlines and experiences all the benefits of participating in the RDS Program. If you have a new device that you need to sync to the RDS Secure Website, or your current MFA is no longer working, you’ll need to reset MFA. For detailed guidance on how to reset MFA, refer to the instructions associated with the type of device you are using.

CMS’ RDS Center would like to remind RDS Secure Website users that it is a violation of Federal law to share or transfer user accounts or login and password information.

CMS' RDS Center offers a number of tips for resolving errors when uploading a retiree file on the RDS Secure Website.

There are a number of conditions that must be met before Step 4: Finalize Covered Retirees can be completed.

The RDS Secure Website allows an individual to act in only one role at a time. If a Plan Sponsor wishes to assign a different role to a current user, it should keep a few things in mind.

Do you need to retrieve your RDS Secure Website Login ID, fix your email address, or enable your user account?

Page last updated: February 17, 2016