Announcements

Check this page often for news about important program updates, training opportunities, and educational information.

Date Title
March 12, 2015 New RDS Welcome Kit Vendor Resources and Common Questions

CMS' RDS Center has updated the RDS Welcome Kit with two new Vendor-related resources. Additionally, new questions and answers have been added to the Appealing an Initial Determination section of the Common Questions.

February 20, 2015 Telephone Support Through CMS' RDS Center Help Line to Discontinue After March 27, 2015

On February 3, 2015, the Centers for Medicare & Medicaid Services (CMS) announced it will be discontinuing telephone support through CMS' RDS Center Help Line in March 2015 and an exact date would be provided soon. CMS has now determined that telephone support will no longer be available after March 27, 2015.

February 3, 2015 CMS' RDS Center Help Line Telephone Support Will Be Discontinued in March 2015

The Centers for Medicare & Medicaid Services (CMS) will discontinue telephone support through CMS' RDS Center Help Line in March 2015.

January 8, 2015 RDS Secure Website Support Requests Now Available

RDS Secure Website users can now ask questions and report issues directly to CMS' RDS Center through RDS Secure Website support requests.

January 8, 2015 Webinar Recap Article Now Available: Best Practices for Reconciliation Success

If you were unable to attend the recent RDS Community Information Group (CIG) webinar on Best Practices for Reconciliation Success, review the recap article for an overview of the information covered.

December 12, 2014 RDS CIG Webinar: Best Practices for Reconciliation Success

Join the Retiree Drug Subsidy (RDS) Community Information Group (CIG) on Wednesday, January 7, 2015 from 2:00 PM – 3:00 PM Eastern Time for a webinar focused on Best Practices for Reconciliation Success.

December 12, 2014 Webinar Recap Article Now Available: The Road to Reconciliation

If you were unable to attend the recent RDS Community Information Group (CIG) webinar on The Road to Reconciliation, review the recap article for an overview of the information covered.

November 21, 2014 New 180-Day Login and Password Change Requirements and User Account Self-Service

Several important changes for RDS Secure Website users are now in effect. Review this announcement for information about new 180-day login and Password change requirements, as well as ways in which you can now control your user account.

October 31, 2014 RDS CIG Webinar: The Road to Reconciliation

Join the Retiree Drug Subsidy (RDS) Community Information Group (CIG) on Wednesday, December 10, 2014 from 2:00 PM – 3:00 PM Eastern Time for a webinar focused on The Road to Reconciliation.

October 17, 2014 New Common Questions and RDS Spotlight

More than 200 Common Questions have been posted on the RDS Program Website. Additionally, a new RDS Spotlight section has been added to the homepage.

Page last updated: April 01, 2016