Announcements

Check this page often for news about important program updates, training opportunities, and educational information.

Date Title
September 7, 2022 Update on CMS Agency E-Mail Outage

On Wednesday, August 31, 2022, CMS’ RDS Center posted an Announcement regarding an agency wide e-mail outage over the Labor Day holiday. Please be advised that the RDS Center is unable to receive inbound inquiries from end users using the rds@cms.hhs.gov e-mail address or Support Requests submitted through the RDS Secure Website at this time due to a technical issue. Outbound e-mails from the RDS Center are unaffected by this technical issue. CMS’ RDS Center is working diligently to resolve the technical issue with an estimated restoration of service by noon today, September 7, 2022.

September 1, 2022 Coming Soon – Changes to Second Level Informal Hearing Appeals Process

The Centers for Medicare and Medicaid Services (CMS) will soon implement changes to the Retiree Drug Subsidy (RDS) Second Level Informal Hearing Appeals process.

August 31, 2022 CRITICAL: CMS Agency E-Mail Outage

CMS will be undertaking an agency e-mail transition over Labor Day weekend. As a result, RDS e-mail services will be unavailable from 6:00 p.m. ET on Friday, September 2, 2022 until 6:00 a.m. ET on Wednesday, September 7, 2022. Do not send e-mails or Support Requests to CMS’ RDS Center during this time, as they will not be delivered. Do not register for a user account during this window. Do not perform any User Management functions during this window (e.g., Password resets, role assignments, etc.).
 

August 25, 2022 Retiree Drug Subsidy Program Attestation of Actuarial Equivalence and the H.R.5376 Inflation Reduction Act of 2022

In order to meet program requirements, RDS Plan Sponsors and RDS Actuaries will need to review the H.R.5376 Inflation Reduction Act of 2022 and 42 C.F.R. §423.884(d), and attest actuarial equivalence for their retirees. These revisions are applicable for Plan Years starting January 1, 2023 and thereafter.

August 17, 2022 New Reconciliation Reset Function for the RDS Secure Website

Our latest enhancement is a new, automated Reconciliation Reset function in the Secure Website. Previously, Plan Sponsors in this scenario emailed a support request to CMS’ RDS Center to request that Reconciliation steps be reset so that new retiree data could be submitted. In the new, modernized Secure Website the Account Managers and Authorized Representative will be able to perform Reconciliation Resets themselves on the Finalize Covered Retirees page with just a few clicks.

July 12, 2022 New RDS Quick Start Guide on the RDS Public Website!

CMS’ RDS Center is excited to announce the publication of a new RDS Secure Website Login Quick Start Guide illustrating how to log into the RDS Secure Website, and documenting best practices for maintaining an active RDS user account.

June 29, 2022 RDS Materials have been updated: Required User Roles for Application Submission

CMS’ RDS Center has updated a variety of resources on the RDS Public Website to remind and reinforce with Plan Sponsors the RDS Secure Website user roles that are required to submit a timely RDS application. 

June 28, 2022 RDS Materials have been updated: Maintaining Active User Accounts, Secure Website Login Support & Virtual Help Desk Policies

CMS’ RDS Center has updated a wide variety of resources on the RDS Public Website with additional information about maintaining active user accounts, Secure Website login support, and CMS’ RDS Center’s Virtual Help Desk policies.

June 23, 2022 6/24/22 – 6/25/22 System Maintenance Notification

CMS' RDS Center will be performing system maintenance on the RDS Secure Website on Friday, June 24, 2022 beginning at 8:00PM ET and concluding Saturday, June 25, 2022 at 10:00AM ET. The Secure Website will be available but file processing will be impacted. 

June 16, 2022 Changes to the Suspension of Sequestration for the Retiree Drug Subsidy Program Take Effect on July 1, 2022

This is a reminder that the sequestration suspension period ended on March 31, 2022. A one percent (1%) mandatory payment reduction is being applied to the calculated Subsidy Amounts for final costs incurred in all plan months between April 1, 2022, and June 30, 2022. The two percent (2%) mandatory payment reduction will continue to be applied in all plan months prior to May 1, 2020, and in all plan months after June 30, 2022, through the first day of Fiscal Year 2030.

Page last updated: April 01, 2016