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I am receiving an RDS Secure Website warning message that the Actuary's user account is disabled. What action do I need to take?

Once the application has been attested, that Actuary does not have any further interaction with the application. If a problem arises with the user account of the Actuary attached to an application that has already been submitted, the Plan Sponsor does not need to reassign the Actuary on that application, or take any action concerning the Actuary. The warning message you are receiving can be disregarded.

However, if the application has not yet been attested, the Actuary must re-enable their user account before they will be able to log in to the RDS Secure Website and attest the application. The Actuary may refer to Enable Your User Account in the RDS User Guide for instructions on re-enabling their account.

Answer ID
7000-06