A request for payment cancellation must be submitted by the Plan Sponsor’s Account Manager or Authorized Representative via email to RDS@cms.hhs.gov. The request must include the following information:
- Plan Sponsor Name
- Plan Sponsor ID
- Application ID
- Payment Request Date
- Payment Request Amount
- Full Name and RDS Secure Website User Role of the person requesting cancellation
- Reason for payment cancellation
Answer ID
7000-11