Telephone support through CMS' RDS Center Help Line has been discontinued. Plan Sponsors may contact CMS' RDS Center by submitting an RDS Secure Website support request or by emailing RDS@cms.hhs.gov. Refer to the February 3, 2015 announcement for more information.
CMS' RDS Center will perform system maintenance on the RDS Secure Website on Friday, September 18, 2026, beginning at 9:00 PM ET and concluding Saturday, September 19, 2026, at 10:00 AM ET. The SWS will be available during this time with the following limitations until after system maintenance concludes: Retiree Files uploaded during this time will not appear on the SWS; Weekly Notification Files and Retiree Response Files will not be available for download; and Covered Retiree Lists requested during this time will not be available to view or download. Thank you for your patience.