- March 27, 2015
CMS' RDS Center Help Line Telephone Support Discontinued
Telephone support through CMS' RDS Center Help Line has been discontinued.
- March 12, 2015
New RDS Welcome Kit Vendor Resources and Common Questions
CMS' RDS Center has updated the RDS Welcome Kit with two new Vendor-related resources. Additionally, new questions and answers have been added to the Appealing an Initial Determination section of the Common Questions.
- February 20, 2015
Telephone Support Through CMS' RDS Center Help Line to Discontinue After March 27, 2015
The Centers for Medicare & Medicaid Services (CMS) has now determined that telephone support will no longer be available after March 27, 2015.
- February 3, 2015
CMS' RDS Center Help Line Telephone Support Will Be Discontinued in March 2015
The Centers for Medicare & Medicaid Services (CMS) will discontinue telephone support through CMS' RDS Center Help Line in March 2015.
- January 8, 2015
RDS Secure Website Support Requests Now Available
RDS Secure Website users can now ask questions and report issues directly to CMS' RDS Center through RDS Secure Website support requests.
- January 8, 2015
Webinar Recap Article Now Available: Best Practices for Reconciliation Success
If you were unable to attend the recent RDS Community Information Group (CIG) webinar on Best Practices for Reconciliation Success, review the recap article for an overview of the information covered.
- RDS Appeals Documentary Evidence/Post-Reconciliation Discrepancy Example
Do you need to submit documentary evidence for an appeal or disclose incomplete or inaccurate post-Reconciliation or post-final payment data? An RDS Appeals Documentary Evidence/Post-Reconciliation Discrepancy Example is now available.
- Tip: Don't Change Banking Information When Close to Starting Reconciliation
Are you planning to begin Reconciliation soon? Changing your application's banking information close to your planned start date could delay the process.
- Get Ready for Reconciliation
Is your Reconciliation Deadline fast approaching? Take advantage of RDS Reconciliation resources to assist you each step of the way.
- Why are you asked to verify your email address?
RDS Secure Website users may now be asked to verify their email address after submitting information on the RDS Secure Website Validate Person Information page or the Login page.
- Need Help With Retiree Files?
Are you having trouble creating and uploading your retiree lists or understanding your response and notification files? CMS' RDS Center has the tools to help.
- Ensure You Receive RDS Emails
CMS' RDS Center's official means of communication to the Plan Sponsor is through email. Ensure you receive important emails such as deadline reminders and application approval notifications.
- Preparing for Medicare Part D Open Enrollment Period
Find out how the Medicare Part D Open Enrollment Period (OEP) can impact your ability to receive subsidy for a covered retiree.
- Covered Retiree List and Interim Cost Reporting
Learn about the seven actions Plan Sponsors can follow when preparing Interim Payment Requests to ensure the CRL is properly communicated and retiree information is managed.
- Coordinating Individual Qualifying Covered Retiree Costs
Understand when a Plan Sponsor is required to coordinate individual retiree cost data and what is needed to report cost data.
- Interim Payments in the Retiree Drug Subsidy (RDS) Program
Take this six-module training course to understand the Interim Payment Process.
- Reconciliation Overview Web-Based Training
Learn about the Reconciliation process, its business purpose, and its place in the Application Lifecycle.
- Reconciliation Toolkit
Review best practices and suggestions to help you plan for and complete Reconciliation.
- Sample Retiree File Spreadsheet
Learn how to create and upload retiree files to CMS' RDS Center on the RDS Secure Website.